Assessor Resource

SHBBNLS001
Provide manicure and pedicare services

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the performance outcomes, skills and knowledge required to provide services and advice to clients requiring hand, foot and nail care.

It requires the ability to recognise relevant contraindications and conditions, to understand the structure and function of hands, feet and nails and the effects of treatments and products, and to select and provide services and advice to meet the objectives of the client. The services and advice can be on an individual basis or form part of a series of services.

This unit applies to workers in beauty and nail salons, and spas. In this environment they make routine service decisions within a defined range but are responsible for the selection and provision of services to clients.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish client priorities.

1.1 Access and review client treatment plan if available.

1.2 Discuss requirements with client to identify priorities.

1.3 Identify conditions and client characteristics relevant to hand and foot services and recommend appropriate services or advice.

1.4 Identify contraindications to nail services and refer client to appropriate professional, as required.

1.5 Design treatment plan, confirm with client and record.

2. Prepare for nail service.

2.1 Check readiness of treatment area and availability of equipment.

2.2 Select products, equipment and personal protective equipment.

2.3 Maintain posture to minimise fatigue and risk of injury during treatment.

2.4 Prepare client and self for service.

2.5 Use energy, water, products and other resources efficiently during preparation and subsequent treatment process.

3. Provide nail service.

3.1 Sanitise client hands or feet.

3.2 File nails according to treatment plan, minimising damage to natural nail.

3.3 Soak feet and exfoliate hard skin as required.

3.4 Soak nails and treat cuticles as required.

3.5 Massage lower arms and hands or lower legs and feet.

3.6 Apply mask and other specialised products as required.

3.7 Apply nail polish and finishing products.

4. Review service.

4.1 Seek client feedback and update treatment plan.

4.2 Provide aftercare advice and recommend products and future services.

4.3 Update treatment plan and rebook as required.

5. Clean treatment area.

5.1 Remove used towels and clean surfaces and equipment according to organisational policies and procedures.

5.2 Restock equipment and products in preparation for next treatment.

5.3 Dispose of general waste to minimise negative environmental impacts according to organisational policies and procedures.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

communicate, follow and adjust treatment plans to provide six safe and appropriate manicure and pedicare treatments to clients suitable for the established client treatment objective

design, record and maintain treatment plans and records for each client specifying details of:

after-care advice

areas requiring special treatment

client feedback

colours used

contraindications

nails analysis

products used

required services

treatment duration and sequence

provide manicure and pedicare treatments for each client that demonstrate appropriate selection and application of:

buffing

callous removal

coloured nail varnish application

cuticle care

exfoliation

French polish application

mask

massage hands and feet using different massage movements:

effleurage

petrissage

nail shaping

recognise contraindications listed in Knowledge Evidence and list relevant practitioners for client referral

recognise skin and nail conditions and recommend treating products and home care routines

present self, according to organisational policy

comply with health and hygiene regulations and requirements.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

state or territory and local council health and hygiene regulations and requirements relevant to providing manicure and pedicare services

organisational policies and procedures relevant to the provision of manicure and pedicure services:

client record management

equipment use and maintenance

incident reporting

linen use and laundry procedures

personal hygiene and presentation

presentation of treatment area

waste disposal

work health and safety

scope of practice as it applies to manicure and pedicare services:

when to refer clients to other practitioners

importance of not stating a diagnosis of a contraindication

other practitioners and relationship to nail services:

complementary practitioner

medical practitioner

podiatrist

appearance and gross anatomy of skin surrounding natural nail

anatomy and physiology of nails:

structure, growth, shape, and functions of nails

nail strength and flexibility

factors that affect normal nail growth

effects of diseases on healthy nails

anatomy and physiology of lower arms and hands:

bones:

radius

ulna

carpals

metacarpals

phalanges

muscles:

extensors

flexors

pronators

blood supply

anatomy and physiology of lower legs and feet:

bones:

tibia

fibula

talus

metatarsals

phalanges

muscles:

gastrocnemius

soleus

tibialis anterior

foot muscles

blood supply

skin and nail conditions which modify treatment and their relationship to nail services:

non-contagious hand, foot or nail disorders:

Beau’s lines

blisters

bruised nails

bunions

calluses

circulatory problems

corns

corrugated furrows

dermatitis

discoloured nails

eggshell nails

habit tic

hammer toes

hangnails

heel fissures

koilonychias

leuconychia

onychauxis

onychocryptosis

onycholysis

onychophagy

onychorrhexis

onychotrophia

pterygium

splinter haemorrhage

split or brittle nails

trauma induced nail malformations

contraindications which prevent treatment or require referral to health practitioners and relationship to manicure and pedicare services:

allergic reactions

areas exhibiting loss of tactile sensation

bacterial, fungal, parasitic and viral infections

bruising or swelling

cuts or abrasions

diabetics

recent fractures or sprains

recent operations

specialised nail products properties, chemical components, and their effects on nails and skin:

base coat

cuticle care

drier

exfoliants

hands and feet soaking products

masks

massage mediums

moisturisers

nail hardeners

nail polish removers

nail polishes

quick dry

thinner

top coat

adverse reactions to nail products

pH range of human skin, nails and manicure and pedicare treatment products

sustainable operating procedures for the conservation of product, water and power

aftercare advice, products and future services to maintain hand, foot and nail care.

Skills must be demonstrated in a nail services environment; this can be:

a beauty industry workplace or

a simulated beauty workplace set up for the purpose of skills assessment, that provides services to paying members of the public.

Assessment must ensure access to:

paying clients, both new and regular, with different manicure and pedicure needs, who have the expectation that the services provided reflect those of a commercial business

hand washing facilities:

basin

hot and cold running water

liquid soap

single use towels or hand dryer.relevant workplace documentation:

blank client records

organisational policies and procedures relevant to manicure and pedicare services

manufacturer instructions and safety data sheets

texts or online resources that provide information on nail, hand and foot anatomy and physiology, contraindications and disorders.

Assessment must ensure use of:

cleaning and disinfection products

client chair

disposable gloves

equipment:

cuticle pushers

disposable pedi paddles

disposable nail files

manicure and pedicare bowls

nail clippers or scissors

manicure and pedicare products from comprehensive professional range

manicure table and lamp

operator chair

treatment towels, cotton or disposable.

Assessment activities that allow individuals to:

complete manicure and pedicare services within commercially realistic speed, timing and productivity

demonstrate competency in an environment reflective of real work situations

manage tasks and contingencies in the context of the job role.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors and:

hold a qualification as a beautician, nail technician or beauty therapist

have worked as a beautician, nail technician or beauty therapist for at least three years where they have applied the skills and knowledge of this unit of competency.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish client priorities.

1.1 Access and review client treatment plan if available.

1.2 Discuss requirements with client to identify priorities.

1.3 Identify conditions and client characteristics relevant to hand and foot services and recommend appropriate services or advice.

1.4 Identify contraindications to nail services and refer client to appropriate professional, as required.

1.5 Design treatment plan, confirm with client and record.

2. Prepare for nail service.

2.1 Check readiness of treatment area and availability of equipment.

2.2 Select products, equipment and personal protective equipment.

2.3 Maintain posture to minimise fatigue and risk of injury during treatment.

2.4 Prepare client and self for service.

2.5 Use energy, water, products and other resources efficiently during preparation and subsequent treatment process.

3. Provide nail service.

3.1 Sanitise client hands or feet.

3.2 File nails according to treatment plan, minimising damage to natural nail.

3.3 Soak feet and exfoliate hard skin as required.

3.4 Soak nails and treat cuticles as required.

3.5 Massage lower arms and hands or lower legs and feet.

3.6 Apply mask and other specialised products as required.

3.7 Apply nail polish and finishing products.

4. Review service.

4.1 Seek client feedback and update treatment plan.

4.2 Provide aftercare advice and recommend products and future services.

4.3 Update treatment plan and rebook as required.

5. Clean treatment area.

5.1 Remove used towels and clean surfaces and equipment according to organisational policies and procedures.

5.2 Restock equipment and products in preparation for next treatment.

5.3 Dispose of general waste to minimise negative environmental impacts according to organisational policies and procedures.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

communicate, follow and adjust treatment plans to provide six safe and appropriate manicure and pedicare treatments to clients suitable for the established client treatment objective

design, record and maintain treatment plans and records for each client specifying details of:

after-care advice

areas requiring special treatment

client feedback

colours used

contraindications

nails analysis

products used

required services

treatment duration and sequence

provide manicure and pedicare treatments for each client that demonstrate appropriate selection and application of:

buffing

callous removal

coloured nail varnish application

cuticle care

exfoliation

French polish application

mask

massage hands and feet using different massage movements:

effleurage

petrissage

nail shaping

recognise contraindications listed in Knowledge Evidence and list relevant practitioners for client referral

recognise skin and nail conditions and recommend treating products and home care routines

present self, according to organisational policy

comply with health and hygiene regulations and requirements.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

state or territory and local council health and hygiene regulations and requirements relevant to providing manicure and pedicare services

organisational policies and procedures relevant to the provision of manicure and pedicure services:

client record management

equipment use and maintenance

incident reporting

linen use and laundry procedures

personal hygiene and presentation

presentation of treatment area

waste disposal

work health and safety

scope of practice as it applies to manicure and pedicare services:

when to refer clients to other practitioners

importance of not stating a diagnosis of a contraindication

other practitioners and relationship to nail services:

complementary practitioner

medical practitioner

podiatrist

appearance and gross anatomy of skin surrounding natural nail

anatomy and physiology of nails:

structure, growth, shape, and functions of nails

nail strength and flexibility

factors that affect normal nail growth

effects of diseases on healthy nails

anatomy and physiology of lower arms and hands:

bones:

radius

ulna

carpals

metacarpals

phalanges

muscles:

extensors

flexors

pronators

blood supply

anatomy and physiology of lower legs and feet:

bones:

tibia

fibula

talus

metatarsals

phalanges

muscles:

gastrocnemius

soleus

tibialis anterior

foot muscles

blood supply

skin and nail conditions which modify treatment and their relationship to nail services:

non-contagious hand, foot or nail disorders:

Beau’s lines

blisters

bruised nails

bunions

calluses

circulatory problems

corns

corrugated furrows

dermatitis

discoloured nails

eggshell nails

habit tic

hammer toes

hangnails

heel fissures

koilonychias

leuconychia

onychauxis

onychocryptosis

onycholysis

onychophagy

onychorrhexis

onychotrophia

pterygium

splinter haemorrhage

split or brittle nails

trauma induced nail malformations

contraindications which prevent treatment or require referral to health practitioners and relationship to manicure and pedicare services:

allergic reactions

areas exhibiting loss of tactile sensation

bacterial, fungal, parasitic and viral infections

bruising or swelling

cuts or abrasions

diabetics

recent fractures or sprains

recent operations

specialised nail products properties, chemical components, and their effects on nails and skin:

base coat

cuticle care

drier

exfoliants

hands and feet soaking products

masks

massage mediums

moisturisers

nail hardeners

nail polish removers

nail polishes

quick dry

thinner

top coat

adverse reactions to nail products

pH range of human skin, nails and manicure and pedicare treatment products

sustainable operating procedures for the conservation of product, water and power

aftercare advice, products and future services to maintain hand, foot and nail care.

Skills must be demonstrated in a nail services environment; this can be:

a beauty industry workplace or

a simulated beauty workplace set up for the purpose of skills assessment, that provides services to paying members of the public.

Assessment must ensure access to:

paying clients, both new and regular, with different manicure and pedicure needs, who have the expectation that the services provided reflect those of a commercial business

hand washing facilities:

basin

hot and cold running water

liquid soap

single use towels or hand dryer.relevant workplace documentation:

blank client records

organisational policies and procedures relevant to manicure and pedicare services

manufacturer instructions and safety data sheets

texts or online resources that provide information on nail, hand and foot anatomy and physiology, contraindications and disorders.

Assessment must ensure use of:

cleaning and disinfection products

client chair

disposable gloves

equipment:

cuticle pushers

disposable pedi paddles

disposable nail files

manicure and pedicare bowls

nail clippers or scissors

manicure and pedicare products from comprehensive professional range

manicure table and lamp

operator chair

treatment towels, cotton or disposable.

Assessment activities that allow individuals to:

complete manicure and pedicare services within commercially realistic speed, timing and productivity

demonstrate competency in an environment reflective of real work situations

manage tasks and contingencies in the context of the job role.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors and:

hold a qualification as a beautician, nail technician or beauty therapist

have worked as a beautician, nail technician or beauty therapist for at least three years where they have applied the skills and knowledge of this unit of competency.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Access and review client treatment plan if available. 
Discuss requirements with client to identify priorities. 
Identify conditions and client characteristics relevant to hand and foot services and recommend appropriate services or advice. 
Identify contraindications to nail services and refer client to appropriate professional, as required. 
Design treatment plan, confirm with client and record. 
Check readiness of treatment area and availability of equipment. 
Select products, equipment and personal protective equipment. 
Maintain posture to minimise fatigue and risk of injury during treatment. 
Prepare client and self for service. 
Use energy, water, products and other resources efficiently during preparation and subsequent treatment process. 
Sanitise client hands or feet. 
File nails according to treatment plan, minimising damage to natural nail. 
Soak feet and exfoliate hard skin as required. 
Soak nails and treat cuticles as required. 
Massage lower arms and hands or lower legs and feet. 
Apply mask and other specialised products as required. 
Apply nail polish and finishing products. 
Seek client feedback and update treatment plan. 
Provide aftercare advice and recommend products and future services. 
Update treatment plan and rebook as required. 
Remove used towels and clean surfaces and equipment according to organisational policies and procedures. 
Restock equipment and products in preparation for next treatment. 
Dispose of general waste to minimise negative environmental impacts according to organisational policies and procedures. 
Access and review client treatment plan if available. 
Discuss requirements with client to identify priorities. 
Identify conditions and client characteristics relevant to hand and foot services and recommend appropriate services or advice. 
Identify contraindications to nail services and refer client to appropriate professional, as required. 
Design treatment plan, confirm with client and record. 
Check readiness of treatment area and availability of equipment. 
Select products, equipment and personal protective equipment. 
Maintain posture to minimise fatigue and risk of injury during treatment. 
Prepare client and self for service. 
Use energy, water, products and other resources efficiently during preparation and subsequent treatment process. 
Sanitise client hands or feet. 
File nails according to treatment plan, minimising damage to natural nail. 
Soak feet and exfoliate hard skin as required. 
Soak nails and treat cuticles as required. 
Massage lower arms and hands or lower legs and feet. 
Apply mask and other specialised products as required. 
Apply nail polish and finishing products. 
Seek client feedback and update treatment plan. 
Provide aftercare advice and recommend products and future services. 
Update treatment plan and rebook as required. 
Remove used towels and clean surfaces and equipment according to organisational policies and procedures. 
Restock equipment and products in preparation for next treatment. 
Dispose of general waste to minimise negative environmental impacts according to organisational policies and procedures. 

Forms

Assessment Cover Sheet

SHBBNLS001 - Provide manicure and pedicare services
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

SHBBNLS001 - Provide manicure and pedicare services

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: